Privacy Policy

This Privacy Policy explains how Mextro Auction ("we", "us") collects, uses, and protects your information when you use our Platform, wherever in the world you are accessing it from.

1. Information We Collect

• Account information: name, email address, phone number, and (for sellers) business details and profile photo.
• Listing information: vehicle details, photos, pricing, and location supplied by sellers.
• Payment proof: for seller memberships, we collect payment reference details and an uploaded proof of payment. We do not process or store full card or bank credentials on the Platform.
• Usage data: pages viewed, searches performed, and general device/browser information used to keep the Platform secure and to improve our service.

2. How We Use Your Information

• To create and manage your account
• To display your listings to potential buyers
• To verify sellers and review membership payment submissions
• To communicate with you about your account, listings, or messages from other users
• To maintain the security and proper functioning of the Platform

3. Sharing of Information

We do not sell your personal information. Information you choose to include in a public listing (such as your seller name, vehicle details, and contact method) is visible to other users of the Platform. We may share information with service providers who help us operate the Platform (such as hosting providers), and where required by law.

4. Data Retention

We retain account and listing information for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. You can update most of your information directly from your account, or contact us for assistance.

6. Cookies

We use cookies to remember your preferences (such as language and currency) and to keep you securely signed in. You can control cookies through your browser settings.

7. Security

We take reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.

8. International Use

Mextro Auction is available to users around the world. By using the Platform, you understand that your information may be processed in a country other than your own.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact page.